.png?height=120&name=Untitled%20design%20(33).png)
Get status updates and loan documents for brokered applications
See Send Broker Loan Documents
How To Know When a Loan Is Brokered?- Broker Status and Notification:
If your application is being brokered, you can see the application process status from your lending portal pipeline. In this case, the decision will take longer to come back because we are sending it to another lender in our network. It could take up to 20-25 minutes for a decision to come back. 
You will also receive an email notification when the loan application has been brokered and awaiting a decision:
Broker Approval Notification:
Brokered application approvals can be seen from your "My Apps" pipeline from the "Dealer Fee Tier" column
If a brokered loan is approved you will receive a counter-offer email notification stating the lender that the broker approval is with and the loan offer details.
Changing Broker Offers- See How To Make Loan Changes
Use the contract prep tab to change loan plans and loan amounts.
Sending Loan Documents For Brokered Offers
- Use the contract prep tab to send broker loan documents to the applicant.
- Click E-Send Aqua Documents
- Applicant will receive email from DocuSign with instructions to sign
- Once the applicant signs, DocuSign will send an email to your company administrator to sign for your company
Both the applicant and your company will need to sign loan documents for brokered offers. Your company only signs loan documents for brokered loans and not for Pure Loans.
- For Email: Click on "E-Send Aqua Documents". This will send an email from Aqua Finance via DocuSign to the applicant(s). Your company will be asked to sign after the applicant(s) sign.
- Applicant DocuSign access code will be the applicant's last name, followed by the last four digits of their social (Example: smith1234)
- Your dealer preset DocuSign access code: PURE1234
- For Paper: Click on "Download Paper Aqua Documents" to download a PDF of the documents for printing.
Getting Brokered Loans Cleared To Order Status:
- Documents must be sent to and signed by the applicants
- Any required stipulations (additional applicant verification documents) must be satisfied by emailing the stipulations to our office at info@purefinancegroup.com
- In some cases a preverbal verification is required for brokered loans, this means that the homeowner will be called to verify their information for the loan, or they can call us to clear the preverbal stipulation.
If a preverbal (verbal pre-verification) is a required stipulation, let the applicant know they should expect a phone call from the broker lender noted in the comments section of the approval email notification.
Completion Certificate and Request Funding:
If the loan is in clear-to-order funding status, and the work has been completed, you can use the lending portal to electronically send out a completion certificate to the applicant confirming the work is done. When the completion certificate comes back signed funding will be initiated.
