How do I see the decision status of a loan application?

Decision status: Where to find and what it means

View Decision Status Via

1. Email Notification

When an application is submitted, the sales rep on the application will receive an email notification with one of the following decision statuses along with the terms, app #, and decision expiration date...

  • Approved/ Auto Approved- The application has been approved for 100% of what was requested as far as the amount financed, rate, and term. Documents will automatically be sent to the applicant(s).
  • Counter-Offered- The application is approved but under a different amount financed, rate, or term than what was originally requested. You will need to send out documents if you accept the counter-offer. All brokered approvals are counter offers.
  • Declined/ Auto Declined- The applicant, unfortunately, does not qualify for a loan with Pure at this time. An adverse action letter will be sent to the applicant(s).
  • Withdrawn- If the homeowner has decided to pay cash, or cancel the project we can withdraw the application from our system. However, this can be reactivated later if they do decide to use financing.

2. Dealer Portal (Decision Lender)

decision que view

You can then view the details of the loan status, or click on the loan to view even more details:

view detail status